Greater Influence

Leading with Vulnerability and Transparency - Tammy Nagem, CEO of High Point Market Authority

In the latest episode of "The Greater Influence", Micah Ray talks to Tammy Nagem, President and CEO of the High Point Market Authority.
Tammy shares openly about her journey of leadership, taking us through the complexities of running the largest home furnishings trade show in the world. Having managed a staff of 15 that grows to over 200 twice a year, Tammy reveals the intricate details of ensuring a seamless experience for the Market's 75,000 participants twice per year.
Through her 22-year tenure, Tammy emphasizes the importance of customer journey, divulging her team's efforts to make each step of this journey seamless and rewarding. Covering everything from furniture to professional resources for home furnishings, the High Point Market has massive economic impact, amounting to $6.7 billion to North Carolina's economy each year.
After discussing the complexity of the High Point Market, our conversation shifts to Tammy's personal journey to leadership. From her role as chief operating officer to leading the organization, she highlights the influences that shaped her path, sharing with vulnerability on her thoughtful process of how she chooses to lead.
We also talk about people development – recognizing talent, understanding individual's personalities, and fitting these to suitable roles. Coupled with nurturing team efforts and promoting transparency, Tammy endorses the indispensability of providing leadership training to potential leaders, thereby fostering a successful organization.
Creating the right culture within an organization is an art, according to Tammy. By addressing employee values, promoting work-life balance, and providing opportunities for continued education, leaders can enhance team engagement, fuel productivity, and propel the company's success.
Reflecting on her transition from COO to President, Tammy shares her learning curve in entrusting her team with responsibilities and the gratification of their exceeding expectations. Drawing from her mother's advice, Tammy underlines the significance of intuition and passion in leadership.
Join us in this enriching episode as Tammy imparts valuable wisdom and insightful advice for impactful leadership.
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Want to learn more about the High Point Market that happens twice per year? Visit their web site: https://www.highpointmarket.org/
To connect with Tammy Nagem, visit her LinkedIn page: https://www.linkedin.com/in/tammycovingtonnagem/
 
To learn more about the 5 Voices system and which is your foundational voice, take the free assessment here: https://www.d4concepts.com/5voices .
 
 

Thriving Leadership and Organizational Culture feat. Sean Farrell, CEO of QDS

In this compelling episode of "Greater Influence", Micah Ray from D4 Concepts explores the success story of QDS and its dynamic CEO, Sean Farrell.
This conversation offers a thorough analysis of the company’s approach and Sean's leadership principles to cultivating a strong business environment:
focusing on transparency
the acceptance of failure
humility and servant-leadership
Listeners will also learn about QDS’s leadership development programs, the importance of mid-level managers, fostering a culture of recognition, and nurturing personal relationships within the workplace.
Sean highlights humility and genuine connection as critical components of team building. He admits the undeniable truth about the need to invest in developing middle managers and other leaders to retain valuable talent. He talks candidly about a “next person up” philosophy and building an environment of peer-to-peer recognition. This podcast gives a sneak peek into the methods of empowering individuals in an organization and creating a winning team.
Sean reflects on the role of personal recognition in motivating employees and aligning their behavior with the company's core values. His insights on customer service stemming from a sales background and the philosophy of serving customers effectively are practical lessons for any organization. The latter part of the conversation provides an in-depth look at emerging challenges in leadership, as well as the rising importance of maintaining meaningful relationships with employees amidst the trend of remote or hybrid work.
The episode wraps up with Sean's affirmations about the importance of a positive and cohesive company culture, providing listeners with tangible strategies to promote growth, transparency, and impactful leadership in their own businesses.
 
You can connect with Sean on LinkedIn: https://www.linkedin.com/in/sean-o-farrell/
You can learn more about QDS at https://www.qualitydatasystems.com/ .
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Want to see what a leadership development plan might look like for your organization? 
Check out our 100X program for senior leaders: www.d4concepts.com/100x .
Or check out Altitude for emerging or middle management: www.d4concepts.com/altitude . 
Contact us today to set up a call to discuss how we can help: https://www.d4concepts.com/contact/ 
 

Never Accepting the Status Quo - Leadership Principles from Brian Hall

Samet Corporation (https://www.sametcorp.com/) has grown into a major construction player in the state of North Carolina (and beyond) over the past 20 years. And Brian Hall has been there for the majority of that growth.
Brian now serves at the President of the Real Estate division, and has great insights on the growth that is happening across our state.
In this episode, Brian shares with us the culture at Samet and leadership principles that have fueled their growth:
Being customer-focused
Practicing "unreasonable hospitality"
Never accepting the status quo
Always asking for a little more from those they lead
Listening as a leadership skill
Lastly, Brian talks about the leadership that will be necessary at every level in our state for us to continue to see valuable growth. 
You can find Brian on LinkedIn: https://www.linkedin.com/in/brian-hall-9b74258/
 
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For more information on leadership tools like Support-Challenge Matrix and Inhibition-Prohibition mentioned in this episode, check out our website: www.d4concepts.com .
You can get a free trial to our training platform: https://d4concepts.giantos.com . 
Contact us: https://www.d4concepts.com/contact/ 
 

Designing A Culture that Makes a Difference - Insights from Christi Barbour

In this episode, Christi Barbour, co-founder of the Barbour Spangle Group, shares with us her entrepreneurship journey. She shares her story, how she made the transition to a senior leader of a successful design firm, and how they have created a culture where people thrive.
To see her firm's work and to learn more about what they do, visit www.barbourspangledesign.com. 
To connect with Christi, visit https://www.linkedin.com/in/christi-barbour-94319b1a/
And check out her non-profit that promotes the revitalization that is happening in High Point: www.highpointdiscovered.org. 
 
To learn more about the 5 Voices system that can help you and your team communicate better, visit www.D4Concepts.com/5voices. 
 

Overview of the 5 Voices System for Better Communication

Communication is crucial to all of our relationships and being more effective.
In this episode, learn the basics of the 5 Voices System. Learn about each Voice, and how to identify your leadership voice. 
When you learn your voice, you can tailor your communication to others in a more effective way.
And when you learn the other voices, you can better understand the people around you. 
Learn more and take a free 5 Voices assessment on our website: https://www.d4concepts.com/5voices 
 

Meet Mike Witt - Partner at D4 Concepts

Get to know Mike Witt and learn about his background. Hear him talk about some of the work he gets to do with clients to help them become people of greater influence. 
 
To learn more about the personality system we use to help you communicate better, check out our website and take the free assessment: www.d4concepts.com/5voices. 
 

The $1.2 Trillion Struggle You Can’t Ignore

This common organization problem costs companies about $12000 per employee per year. Learn all of its other effects, and steps you can take to eliminate it. And when you do, you can guarantee better morale, productivity and connectedness.
Fix This Common Problem and Save Thousands per Employee Every Year. 
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5 Voices assessment: www.d4concepts.com/5voices
5 Voices system of training for your company: www.d4concepts.com/5voices
Altitude Training and Coaching: www.d4concepts.com/altitude
Grammarly Business Communication report: https://go.grammarly.com/business-communication-report
For other training programs for leaders and business strategy: www.d4concepts.com
 

Leadership Lessons from 13000 feet

Every leader must acclimate to the climb before going to new heights. We used our hike to the summit of Mt Sniktau in Colorado at 13,250 feet to learn key leadership lessons. It is the same metaphor we use in our 100X Leader training.
Be inspired, and get the encouragement you need to take your first step on your own leadership journey.
Email me: micah@d4concepts.com
Book a call: https://d4conceptsllc.pipedrive.com/scheduler/eKplKDh3/discovery-call-with-micah
Read the newsletter for this video: https://d4concepts.beehiiv.com/p/lessons-from-13000-feet
Take our Development Budget Survey: https://www.surveymonkey.com/r/R2V7VXR
Learn more about programs that can help you and your team: https://www.d4concepts.com/people-development/